Module · Sales quality

Keep your sales quality up before Allegro notices

Super Seller criteria checked from your own data, per-product ratings and automatic rating requests with measured conversion. And when a low rating lands, you're the first to know.

Account health: the Super Seller criteria

SellerKokpit computes every Super Seller criterion from your data, plus the quality signals Allegro watches: cancellations, returns, the Recommended share, negative ratings and open disputes. Green? Relax. Orange? Watch it before it turns red.

  • Super Seller criteria self-check
  • Signals: cancellations, returns, Recommended, disputes
  • Trend vs the previous 30 days on every signal
  • Score broken down across 4 rating axes

Super Seller: you meet every criterion

A self-check from your data. Allegro confirms the actual status in the seller panel.

100+ orders (90 days)1,187 orders
≥ 98% recommended98.4% of 62
Average rating ≥ 4.854.93
Cancellation rate ≤ 2%1.6%
Return rate ≤ 5%0.4%

Cancellation rate

Watch

1.6%

612 of 622 delivered

Return rate

Healthy

0.4%

vs 0.6% previously

Recommended

Healthy

98.4%

+0.3 pp · 62 ratings

Score breakdown

4.9362 ratings across 4 axes

Delivery4.94
Description4.92
Service4.95
Delivery cost4.90

Ratings per product, low scores on top

Every rating in one view, filterable by product. Tabs separate the recommenders, the low scores and the ratings with a comment, the ones you actually learn something from.

  • Per-product filter
  • Tabs: recommended / low score / with comment
  • Stars across 4 axes on every rating
  • Link to the order and the buyer
All 512Recommended 506Low score 4With comment 15

Product: all (512)

Recommended5.0010 Aug 2026
Delivery
Service
Description
Delivery cost

Thermal mug 450 ml · @anna_k92

Not recommended2.756 Aug 2026
Delivery
Service
Description
Delivery cost

„The parcel took a week longer than the offer promised.”

Filter bottle 1 l · @Client:4821…

Collect the ratings you'd otherwise lose

Most happy buyers simply forget to leave a rating. SellerKokpit politely reminds them after delivery: manually with one click or on full automation. The Sent tab shows request-to-rating conversion, manual and automatic separately.

  • A queue of orders ready to be asked
  • One-click manual send or full automation
  • More than every third request ends in a rating
  • Statuses: awaiting / rated
To ask 1,842Sent 421
Anna K.4 Aug · Thermal mug 450Ask
Marek B.4 Aug · Manual coffee grinderAsk
Ewa S.3 Aug · Filter bottle 1 lAsk
Tomasz W.3 Aug · LED desk lampAsk
Karolina M.2 Aug · Desk organizerAsk

+ 1,837 more orders in the queue

Requests sent

421

Conversion

38%

160/421 rated

Manual conversion

45%

10/22 rated

Auto conversion

38%

150/399 rated

Grzegorz S.28 Jul · Thermal mug 450AutoAwaiting
Marina Ł.28 Jul · Coffee grinderAutoRated ★5
Paulina P.27 Jul · Filter bottleAutoAwaiting

⭐ Low rating

now

Filter bottle 1 l · 2.75 · with a comment

🚨 "Not recommended" rating

5m

@Client:4821… · view the order

Be the first to know when something goes wrong

A low rating or a "Not recommended"? A push on your phone the moment it appears. You react immediately: answer the buyer before one rating drags the average down.

  • Push on every low rating
  • Alert on a "Not recommended" rating
  • A buyer message straight to your phone

Take care of account quality in SellerKokpit

Join the waitlist. Early users get first access and a preferential price.

Which Allegro categories do you sell in?